ERP (enterprise resource planning) is an industry term for the broad set of activities that helps a business manage the important parts of its business. The information made available through an ERP system provides visibility for key performance indicators (KPIs) required for meeting corporate objectives. ERP software applications can be used to manage product planning, parts purchasing, inventories, interacting with suppliers, providing customer service, and tracking orders. ERP can also include application modules for the finance and human resources aspects of a business. Typically, an ERP system uses or is integrated with a relational database system.
Enterprise level software is software which provides business logic support functionality for an enterprise, typically in commercial organizations, which aims to improve the enterprise's productivity and efficiency.
Services provided by enterprise software are typically business-oriented tools such as online shopping and online payment processing, interactive product catalogue, automated billing systems, security, content management, CRM, ERP, Business Intelligence, HR Management, Manufacturing, EAI, Enterprise Forms Automation etc.
Characteristics of enterprise software are performance, scalability, and robustness. Enterprise software typically has interfaces to other enterprise software (for example LDAP to directory services) and is centrally managed (a single admin page for example).
ERP Advantages
- ERP solutions help in improving internal business processes and enables organizations to improve customer satisfaction.
- Easy accessibility and availability of timely information results in better decision making and forecasting.
- ERP packages have a flexible and scalable structure thereby enabling organizations to adapt and cater to future business expansions and requirements.
- Helps in better utilization of resources thereby resulting in improved productivity.
As business enterprises have similar departments and systems in common, enterprise software is often available as a suite of programs that have attached enterprise development tools to customize the programs to the specific enterprise. Generally, these development tools are complex enterprise programming tools that require specialist capabilities.
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